![]() Logging in as admin, changing the users rights, logging out,logging in as the user, changing the dashboard, logging out, logging in as the admin and setting the rights back, is a lousy way to have to manage this.For IT admins tasked with managing networks, the best way to stay on top of problems is to be proactive -meaning network monitoring is a must. ![]() And you do not want them messing up the view so it constantly has to be fixed. You want to be able to give upper management a link to click on to see pretty graphs and charts. The thing that I like least about the software is the inability of the administrator to manage other users views. I maintain a CACTI server to do the heavy lifting for graphing high density interface switches in the data centers because WUG is too slow. This performance limitation is the biggest week point between your products and the competition. I can put ten times as many graphs on a page and it still paints 10 times faster. I can collect 500,000 data items and generate 100,000 graphs without much horsepower with a tool like CACTI which uses php and flat text rrd files to paint the graph. Using java to fetch data from the database to paint pages is slow. The biggest problem with this product is the performance/capacity of the product to generate graphs. ![]() The ease of putting specific graph items on a page (dashboard) is also very useful. To go from no monitoring to getting a text/email when something goes wrong is relatively easy with this product. The ease of adding a device, and getting monitors configured with alerts is what like best. But is has provided the monitoring alerting, and capacity planning that we need to stay ahead. Page rendering is adequate at best and frustrating at its worst. There have been failed upgrades and bugs that cost us time. Overall WhatsUp Gold has been a mixed bag for us. ![]() We use thresholds and dashboard graphs to provide capacity planning information. We use the netflow data and work with the branch to have the offending processes eliminated or moved to afterhours when there is no user impact. We use WUG thresholds and netflow data to determine when business (and non-business) processes are interfering with user performance at our branches with limited network capacity. Comments: We use Whatsup Gold to proactively tell us when something is wrong before users start complaining. ![]()
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January 2023
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